This English version is provided for reference only. In case of any discrepancy, the Korean version shall prevail.
Viewtel Privacy Policy
Viewtel Co., Ltd. (hereinafter referred to as ¡°Viewtel¡±) establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act of Korea to protect the personal information of data subjects and to promptly and smoothly handle related complaints.
Viewtel complies with relevant laws and regulations, including the Personal Information Protection Act, and processes personal information lawfully and safely to protect the rights and freedoms of data subjects.
The Company establishes standards and procedures for personal information processing and discloses them so that data subjects can review them at any time.
The Company collects and uses personal information for the following purposes. Collected personal information shall not be used for purposes other than those stated below.
If the purpose of use changes, necessary measures such as obtaining separate consent will be taken in accordance with applicable laws.
Customer Inquiry Response
Customer Support Services
Legal Compliance and Dispute Resolution
The Company collects the following personal information through the online inquiry service on its website.
Items Collected for Online Inquiries
Method of Collection
¡Ø Personal information is collected after obtaining consent for collection and use.
¡Ø The Company does not collect sensitive personal information such as resident registration numbers.
The Company destroys personal information without delay once the purpose of collection and use is achieved. However, the following information may be retained for the periods specified below.
Online Inquiry Records
If retention is required by applicable laws, personal information will be retained for the period stipulated by such laws.
The Company does not provide personal information to third parties in principle.
Exceptions apply in the following cases:
The Company may outsource certain personal information processing tasks to external parties for smooth service operation.
When outsourcing, the Company ensures that personal information is managed safely through contractual agreements and supervision in accordance with applicable laws.
The Company currently outsources personal information processing as follows:
| Service Provider | Outsourced Task |
| Cafe24 | Web hosting and server operation |
¡Ø Online inquiries and their processing are handled internally by the Company.
Data subjects may exercise the following rights regarding personal information at any time:
Such requests may be made in writing or by email, and the Company will take action without delay.
If retention of personal information is required by law, the relevant legal provisions shall apply.
The Company does not collect personal information of children under the age of 14.
If such information is found to have been collected, it will be deleted without delay upon request by a legal guardian.
The Company designates a Personal Information Protection Officer to oversee personal information processing and handle complaints.
This Privacy Policy may be amended due to changes in laws, policies, or internal operational policies of the Company.
Any changes will be announced in advance on the Company¡¯s website, including the effective date and details of the changes.
This Privacy Policy is effective as of the following date:
Effective Date: December 22, 2025